Business Code of Conduct for Suppliers
Our Code of Conduct for Suppliers sets out the key principles of ethical conduct that you (as our supplier) agree must be upheld when working with us (Freight Systems).
It has been written in a way that we believe is most relevant to you and the interactions between our two organisations. It complements the full Freight Systems code of conduct, where you can find more guidance, should you need it.
When an organisation asks you to comply with its code of conduct, it can seem like an imposition – we know, having been on the receiving end of such requests ourselves. You may well have your own code of conduct, which you and your employees are committed to upholding.
We trust you to uphold your contractual commitments with us, and we get assurance from your ability to demonstrate that you have your own code of conduct that sets out equivalent standards and which is embedded within your organisation. Our values of safety, integrity, innovation, performance and collaboration underpin everything we do, including whom we choose to do business with and how our two organisations work together. We don’t ask you to share our values, just to respect them.
We are committed to doing business with honesty and integrity and to comply with all applicable laws in all jurisdictions in which we operate.
We require our suppliers to do likewise.
Freight Systems is committed to the prevention of corruption and will not tolerate bribery. Our policy is straightforward. We will not offer, request or accept bribes, nor will we use or permit others to do such things for us or when working on our projects. This includes offering any improper payment or benefit to any person, including any public official, to obtain new business, retain existing business, or secure any improper advantage.
We make no exception for so-called facilitation payments – typically small-value payments to public officials to secure or expedite the performance of a routine or necessary action to which the payer is already entitled
We require the same of you.
Reasonable gifts and hospitality that are not intended to influence the recipient improperly are a normal and important part of building business relationships. But we do not allow gifts and hospitality or conflicts of interest to influence the work that our organisations do together.
We require the same of you.
Our established policy is to compete fairly and ethically in full compliance with the competition and anti-trust laws in all jurisdictions in which Freight Systems operates.
We require you to do the same. This means, among other things, that you should:
- Respect our right to choose which suppliers we invite to pre-qualify or tender
- Be careful not to provide us with information about our competitors’ bids or pricing.
Freight Systems is committed to an incident-free workplace, everyday, everywhere. Our performance depends on our ability to continually improve the quality of the services we provide to our clients, while protecting people, minimising the impact on the environment, and damage to assets.
Freight Systems requires an active commitment to HSEQ from all our personnel and suppliers in all our work activities. Safety is one of our core values, and we believe that by working together with integrity, we will create an incident-free Freight Systems workplace every day, everywhere.
If you work on one of our sites, we require that you ensure you comply with our Supplier Health, Safety and Environment Requirements.
We are committed to fair employment practices across the company and throughout our supply chain. These include, as a minimum, complying with national legal requirements regarding wages and working hours. We also support the International Labour Organisation’s standards regarding child labour and minimum age.
We require you to uphold the same standards when dealing with your employees, contract staff and sub-contractors.
We endeavour to honour our contractual obligations, including prompt payments of sums due in accordance with the terms of our agreements with our suppliers.
In return, we also require that all invoices, applications for payment, variations or extensions of time, financial records and reports will accurately reflect our contractual agreements and the business transactions between us.
If you have a serious concern about behaviour that is inconsistent with this Code of Conduct for Suppliers, there are a number of options available to you:
- In general, first seek to address your concerns with the senior manager at Freight Systems responsible for your relationship
- Alternatively, you can contact our VP Operational Functions or our Group Head of Compliance and Ethics.
- If you do not feel comfortable raising your question or concern via any of these channels, you can contact our confidential reporting line (see details below).
We prohibit retaliation against anyone raising a concern in good faith or on the basis of a reasonable belief, and such concerns can be reported in a confidential and, where local laws permit, anonymous way.
Suppliers with questions can get in touch with their point of contact at Freight Systems Procurement. To receive further information on the Code of Conduct for Suppliers, please use the following address: firstname.lastname@example.org
It is no longer enough to satisfy your customers,
you must delight them